Department: Operation
Job Type: Full Time
Job Location: Copenhagen Headquarters

Do you want to be part of a dynamic team at ICEpower, a leading global supplier of premium audio equipment?

If you are a structured problem solver with a passion for customer service and a strong drive, you might be the one we’re looking for!

About the Position

We are seeking an energetic Sales Coordinator to strengthen our B2B customer service and order management. Working closely with another sales coordinator, you will be the primary contact for customer inquiries and ensure efficient order handling – from order receipt to delivery and invoicing.

You will play a crucial role in ensuring a good customer experience throughout the sales process and act as the central link between customers and your colleagues in departments such as purchasing, the warehouse in Thailand, and our regional sales representatives.

Therefore, you will have broad contact both internally within the organization and externally.

Additionally, you will be responsible for creating and maintaining customer data and prices in our ERP system, as well as coordinating project-related shipments.

Qualifications

At ICEpower, we highly value personality and attitude. For this position, we do not have specific educational requirements. What matters most to us is that you are willing to learn, engaged in what you do, and have a fundamentally positive and outgoing nature.

To succeed in this role, you should have the following qualifications:

  • Strong communication and collaboration skills, able to build good relationships with customers and colleagues.
  • A structured approach, capable of handling multiple tasks simultaneously.
  • Experience in customer service and B2B sales is an advantage.
  • Experience with ERP systems like NAV or Business Central, as well as Excel, is a plus, but we offer thorough training.
  • Fluency in Danish and English, both written and spoken, is required.

We Offer

  • An exciting and challenging position in a growing international company.
  • A positive work environment with highly committed colleagues and an uplifting team.
  • A dynamic work environment with excellent personal and professional development opportunities.
  • High flexibility and the possibility of working from home.

Audio Made Powerful

We create innovative and competitive products for the most prestigious audio brands and leaders in the audio industry. We are a global R&D center of excellence that exists to empower our partners with everything from specific modules to 100% custom-made and complete turnkey solutions (cradle to grave).

Audio is in our DNA, and we are found at the world’s most famous stadiums and concert halls while at the same time playing in the falling snow at winter sports events. We are at the local fitness club, the train station, or your favorite pub around the corner. We are lucky enough to work with audio, and every day, we get to amplify some of the most beautiful things in life – Music, communication, and entertainment!

ICEpower was established in 1999. We are 130  dedicated employees, of which 100 are engineers.

 

Being Part of ICEpower

By joining ICEpower, you become part of a diverse culture. Here we all bring value to work every day. We are not too proud to let someone know they did well or mention that “you are simply the best.” You can come to work in a t-shirt, rusty jeans, or your best suit, as long as you remember to bring your running shoes if you’d like to join in on a Monday run or bicycle event. We are serious when needed, we can laugh, and we hang out for a Friday beer. We have a relaxed atmosphere based on a shared trust that we are the best at what we do.

ICEpower is a company that partners with our customers and suppliers. We are mutually dependent. We trust that by giving our partners the best possible conditions, we aspire to become the winning team with the highest success.

Naturally, many of us are interested in music and the technical solutions leading to great sound. Some people put their heads down into the technical solutions while others use our stage to play a gig, enjoy our listening room, borrow our mobile discotheque, Soundbox, or the like for a private session. Whether you are a streamer, vinyl freak, or wish to dig into our library on music, you will feel at home in ICEpower.

Apply for this position

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